Smartedge Solutions
Reading, RDG
United Kingdom

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Job Description

CEM BPM@ Reading,UK

Smartedge’s client is looking for CEM BPM for contract based in Reading,UK

job Description:

a) Work with Programme Director, Programme managers and technical architects to define roadmap and strategies for e2e customer delivery plan

b) Overseeing CEM project and monitoring plans to ensure deadlines are met

c) Manage CEM project includes co coordinating project team to keep them on track and keeping the project on budget

d) Work with other 3PP contracted work streams (Chariot, Rebus, SGiLAN) for Pre-Requisite collection and validation

e) Carry out monitoring and control activities in order to track progress agaist Nokia and 3rd parties

f) Regular reporting internally within Nokia management and customer

g) Manage and assure 3rd party suppliers and customer stakeholder management

h) Actively participate in the OPS handover of CEM deliverables and the support for Network Elements in the OSS solution, e.g. adaptors, KPIs, inventory

i) Lead and motivate the team from both internal and external stakeholders

j) Manage project risk including development of contingency plans

k) Apply change control and audit controls to ensure alignment with internal Nokia governance standards

l) Escalation point for CEM issues internal or external that arise during implementation

Pre-sales Engagement Services (Change Requests)

a) Analyze OSS scope changes throughout project and initiate the relevant change process for impact assessment on Maya program level

b) Manager Technical and commercial Impact assessment for new scope on Maya program level (NDS and NTCCB CRs) and get an agreement with customer

Start Date: ASAP (notice period accepted for right candidate)

We have been asked to schedule the discussions this week, please share your updated CV(lahari.m@smartedges.co) and call(+44(0)2035002116) for confidential chat.

Smartedge Solutions
suresh r

United Kingdom