CEM BPM @ Reading, UK
Smartedge’s client is looking for CEM BPM for contract based in Reading, UK.
Ideal, candidate should have experience of, CEM , OSS.
Work with Programme Director, Programme managers and technical architects to define roadmap and strategies for e2e customer delivery plan
b)Oveseeing CEM project and monitoring plans to ensure deadlines are met
c)Manage CEM project includes conordinating project team to keep them on track and keeping the project on budget
d)Work with other 3PP contracted workstreams (Chariot, Rebus, SGiLAN) for Pre-Requisite collection and validation
e)Carry out monitoring and control activities in order to track progress agaist Nokia and 3rd parties
f)Regular reporting internally within Nokia management and customer
g)Manage and assure 3rd party suppliers and customer stakeholder management
h)Actively participate in the OPS handover of CEM deliverables and the support for Network Elements in the OSS solution, e.g. adaptors, KPIs, inventory
i)Lead and motivate the team from both internl and external stakeholders
j)Manage project riks including development of contingency plans
k)Apply change control and aufit controls to ensure alignment with internal Nokia governance standards
l)Escalation point for CEM issues internal or external that arise during implementation
Pre-sales Engagement Services (Change Requests)
a)Analyse OSS scope changes throughout project and initiate the relevant change process for impact assessment on Maya program level
b)Manager Technical and commercial Impact assessment for new scope on Maya program level (NDS and NTCCB CRs) and get an agreement with customer.
If the role appeals to you, please send me your updated CV (in word format) along with below required information to shortlist your CV to my client
Date: ASAP (notice period accepted for right candidate)
We have been asked to schedule the discussions this week, please share your updated CV and call for confidential chat.