Customer Service Administrator


Phonecover
12 sandyford office park sandyford
D 18, DUBLIN
Ireland

Category
Industry
Insurance
Manages Others
No
Experience Required
No
Degree Required
No
Security Clearance Required
No
Pay
From €18,000 To €20,000
Per Year    
Employment Type
Employee
Work Schedule
Full-Time Permanent
Travel
No Travel Required

Job Description

The Role:

* Manage inbound customer queries via phone/email

* Formulate responses whilst liasing with internal departments and external business partners

* React to fast paced environment

* Provide efficient, effective, professional customer service to all of our customers

Job Requirements
You have a confident and friendly telephone manner as well as excellent communication skills

* You have Customer Service experience

* You have the ability to process customer service enquiries and to resolve customer issus in a friendly and efficient manner

* You have strong administrative skills with excellent knowledge of MS Word and Excel and have a strong organisational talent

* You have the ability to work to tight deadlines as well as being a team player

* You are flexible with regard to working times, hard working and thrive in a challenging environment

What you can expect:

* Full training in your new role

* An exciting and diversified job

* A pleasant team oriented work environment
Employer
Phonecover
gerry McCarthy
12 sandyford office park sandyford
D18 DUBLIN
Ireland