Customer Service Executive – Telemarketing
Ballsbridge, Co Dublin
€23,000 Plus Commission (OTE €30,000)
With a national network of over 75 branches and clinics, our client is Ireland’s leading provider of hearing healthcare solutions. An opportunity has now arisen for Customer Service Executive to join their team.
If you are a customer service professional with telemarketing experience, this is the perfect opportunity to break into a sales role with great earning potential and plenty of room to develop your skills.
Our client places a high value on investing in training and advanced technology. They promote a culture where motivated, customer-orientated employees can flourish to their full potential.
As a Customer Service Executive, you will perform a range of administrative and telemarketing activities to support our client’s clinic in Ballsbridge.
With your primary focus on reception and teleappointing/telemarketing, you will ensure the clinic is a welcoming place to attend and colleagues’ diaries are filled with appointments.
Reporting to the Regional Manager, you will:
- Meet and greet visitors and patients
- Follow up on leads and enquiries and highlight the benefits of our client’s hearing services
- Communicate with customers in a friendly, professional manner and book in appointments with Hearing Aid Dispensers
- Maintain the filing system
- Sell over the counter (OTC) products and trouble-shoot
Interested? If so, you will need:
- A high level of proven customer service experience
- Telemarketing experience
- Previous office and/or secretarial experience
- Excellent telephone skills and manner
- A professional standard of computer literacy with particular focus on Microsoft Office
As a Customer Service Executive, you will also need strong written and verbal communication skills, the ability to prioritise your workload effectively and manage a high volume of leads.
To apply for the role of Customer Service Executive (Telemarketing), please apply via the button shown.
This vacancy is being advertised by Webrecruit Ireland Ltd. The services advertised by Webrecruit Ireland Ltd are those of an Employment Agency.
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