Customer Services


Smyth Recruitment Limited
Carlisle Busines Centre 51 Bracken Road
Dublin, DUBLIN D18CV48
Ireland

Category
Industry
Telecommunications
Job Start Date
29/04/2019
Application Closing Date
31/05/2019
Pay
From €21,000 To €39,000
Per Year    
Employment Type
Employee
Work Schedule
Full-Time Permanent
Travel
No Travel Required

Job Description

 

Due to expansion, our client based in the South Dublin area is currently looking to recruit Call Centre Executives for an immediate start to join their busy call centre department.

Duties include:

  • Dealing with all queries and complaints providing feedback to customers regarding their issues, ensuring that their concerns are resolved in a timely manner
  • To achieve all KPIs associated with call handling times and quality of responses
  • General administrative duties as required to offer customers the best experience

    The ideal candidate will have the following:
  • 1 year of proven Customer Service experience with a record of consistently exceeding customer needs in a fast paced, target driven environment
  • Demonstrable experience of working in a call centre or contact centre environment is desirable
  • Excellent communication and MS office skills essential

If this role is of interest to you, please apply via with your updated CV for immediate consideration

Employer
Smyth Recruitment Limited
Louise Smyth
Carlisle Busines Centre 51 Bracken Road
Sandyford DUBLIN D18CV48
Ireland
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