Front of House & Operations Manager - Beauty Spa & Clinic


Dublin, DUBLIN
Ireland

Category
Industry
Hotel / Resort
Manages Others
Yes
Experience Required
Yes
Employment Type
Employee
Work Schedule
Full-Time Permanent
Travel
No Travel Required

Job Description

 

Responsible for the operation of the business front of house, supervision of clinic and spa teams and scheduling of client appointments. The role also includes the day-to-day operational, marketing and business development for this successful clinic including:

Managing the team and the daily business operations of the company.

                     Meeting and greeting clients.

                     Scheduling client appointments

                     Client relationships

                     Reception area management.

                     Staff supervision

                     Office administration – phone, email and general administration

                     Cash management

                     Staff rosters

                     Team motivation

                     Stock Control

                     Social media updates

                     Excellent customer care

 


Job Requirements
Minimum of 4 years supervisory experience in a busy, client-facing front of house role.

• Excellent communicator with a passion for great customer service

• Experienced staff supervisor with strong interpersonal skills, ideally in the Beauty, Hospitality or related business.

• Self-motivated and a demonstrated ability to operate with minimum supervision

• Excellent computer skills