Inventory Technician, Dublin, Ireland


dublin, DUBLIN
Ireland

Industry
Computer Hardware
Manages Others
Yes
Experience Required
Yes
Degree Required
No
Security Clearance Required
No
Pay
From €25,000 To €30,000
Per Year    
Employment Type
Employee
Work Schedule
Full-Time Permanent
Travel
No Travel Required

Job Description
Job Description
 

EMTs are responsible for providing the Astreya user experience. From order tracking, accessories management, managing hardware, and accessory deployment to front line users, conference room maintenance and behind the scenes user setup - EMTs enable over 70,000 staff around the globe. This is an introductory role to IT services working at one of the most amazing workplaces on earth.

Responsibilities:

  • Perform inventory and asset management, conference room preventative maintenance, and e-recycling
  • Support a complex and fast-paced environment focused on video conference rooms with outstanding attention to customer satisfaction
  • Ensure audio and visual quality, troubleshooting any issues that may arise and any requests from meeting attendees.
  • Deploy and recover laptop and desktop images
  • Perform customer support for over 70,000 users worldwide from IT accessory to workstation dressing
  • Use ticketing systems to report individual work accomplishments and to track Service Level Agreements (SLAs)
  • Utilize Inventory Data management software to maintain inventory accuracy and workflow
  • Contribute to large scale global projects as needed tory accuracy and workflow   
Job Requirements
Skills Required:

1-2 years of desktop support experience
Have good written and verbal communications skills
Able to work in a large team with minimal supervision
Capable of providing an outstanding user experience
Basic Inventory of IT knowledge
Can lift and carry 50 pounds or more of equipment safely, multiple times per day. Interest in new technologies and IT career path