Smartedge's client is looking for for IT Support Consultant_Contract@ Manchester, UK.
Role: IT Support Consultant
Location : Manchester, UK
Job Type: Contract(6 months)
You will be on the front line, dealing with colleagues who have technical issues such as their system not working as expected, or wanting to implement a new application. You are also expected to take initiative, spot patterns within your workload and work to automate the solutions to your common issues.
You will be monitoring and maintaining the computer systems as well as the networks within the organization.
Be responsible for the smooth running of computer systems, ensuring users get maximum benefits from their equipment
Build and test laptops for new starters, ensuring they are ready to go on day 1
Maintain hardware inventory
Troubleshoot first-line and second-line issues, either face to face or remotely controlling the screen (when a user is working from home or in a remote destination)
Troubleshoot system and network problems, diagnosing and solving hardware or software faults
Replace parts as required
Review stock levels and raise as they become below optimal
Support desk/office moves for users
Set up new user accounts and profiles and deal with password issues
Work with the remote team where required to troubleshoot an issue or implement new applications/processes
Assist with internal IT projects
Test and evaluate new technology
Pick up (and raise) trends within your work and investigate ways to automate
If you are interested, please contact me on email@example.com or call me at 44(0)2035002385.