IT Support Consultant_Contract@ Manchester, UK.

Smartedges Solution
manchester, MAN
United Kingdom

Employment Type
Work Schedule

Job Description

Smartedge's client is looking for for IT Support Consultant_Contract@ Manchester, UK.

Role: IT Support Consultant

Location : Manchester, UK

Job Type: Contract(6 months)

Job Description:

You will be on the front line, dealing with colleagues who have technical issues such as their system not working as expected, or wanting to implement a new application. You are also expected to take initiative, spot patterns within your workload and work to automate the solutions to your common issues.

You will be monitoring and maintaining the computer systems as well as the networks within the organization.

You will:

Be responsible for the smooth running of computer systems, ensuring users get maximum benefits from their equipment

Build and test laptops for new starters, ensuring they are ready to go on day 1

Maintain hardware inventory

Troubleshoot first-line and second-line issues, either face to face or remotely controlling the screen (when a user is working from home or in a remote destination)

Troubleshoot system and network problems, diagnosing and solving hardware or software faults

Replace parts as required

Review stock levels and raise as they become below optimal

Support desk/office moves for users

Set up new user accounts and profiles and deal with password issues

Work with the remote team where required to troubleshoot an issue or implement new applications/processes

Assist with internal IT projects

Test and evaluate new technology

Pick up (and raise) trends within your work and investigate ways to automate

Install/Support Printers

If you are interested, please contact me on or call me at 44(0)2035002385.

Smartedges Solution
chandana r

United Kingdom