· Providing high standards of room and public area cleaning along with providing exceptional services to the guests.
· Ensuring preparation for VIP arrivals of to be aware of VIP arrivals & arranging special amenities
· Ensuring high level of hotel foyer and entrance presentation is maintained at all times.
· Ensuring the rooms are cleaned as per the established Hotel guidelines and procedures
Communicating guest special request to the appropriate department(s) and following up to make certain the request has been fulfilled in accordance with the guest’s wishes