Job Opportunity for FS Advisory Consultant @ Dublin, Ireland


Dublin, DUBLIN
Ireland

Manages Others
Yes
Experience Required
Yes
Degree Required
Yes
Security Clearance Required
Yes
Pay
From €0 To €0.00
Per Hour
Work Schedule
Contractor

Job Description

 

Responsibilities of the role:

Engage with business users, understand problem statement and agree scope of engagement

• Interview product owners to understand as-is business processes and then develop customer-driven to-be processes

• Support the Business by documenting process models and identify opportunities for improvement

• Ability to map customer experience using tools like personas, customer journeys etc.

• Gather and analyse statistical data from the business areas for supporting business case for change

• Research and analyse best in class industry processes to support digitization & simplification of customer journeys

• Support the Business in planning and designing digital strategies encouraging customer retention and customer loyalty

• Bring in industry experience and thought leadership to advise on trends, future operating models and best in class journeys

• Develop a deep understanding of the business context and marketplace that our business stakeholders are operating in

• Employ process modelling techniques to capture requirements. Work hand-in-hand with the Product Owner and Development teams in order to deliver process improvements

• Work with multiple product owners to write & develop clear, non-implementation specific epics, user stories and acceptance criteria

• Support and contribute to the metrics driven culture within our function

Experience and skills required :

A strong background in retail financial services advisory (preferably 10+ years of change management / regulatory projects experience) and a proven ability to quickly understand the business strategy and objectives.

• Design thinking, ability to manage multiple stakeholder expectations, communicate in a clear non-ambiguous manner, conduct requirements workshops, drive decision making

• Experience of working in an FS advisory role, in a similar organization is a massive plus

• Experience in documenting business case, business process modelling, requirement elicitation through workshops

• Manage projects from inception through design to delivery

• An IT background with a solid grounding in technology

• Experience of working in both Agile & waterfall SDLCs

• Communication, group dynamics, collaboration and continuous improvement are core – being best practice driven

• 2.1 or higher in a related discipline from an academic institution; Masters a plus.

Employer

Sriram T

Dublin , Ireland DUBLIN
Ireland