Regional Service and Operations Manager – Power Generation 

Webrecruit Ireland
Dublin, DUBLIN

Job Start Date
Job End Date
Application Closing Date
Experience Required
Employment Type
Work Schedule
Full-Time Permanent

Job Description

 Regional Service and Operations Manager – Power Generation
Rathcoole, Co. Dublin

The Company

Our client is one of the world’s largest Caterpillar suppliers of construction, earth moving and power systems equipment. Due to investment and ongoing growth, they are now looking for a Regional Service and Operations Manager to join them in Rathcoole.

The Benefits

- Competitive salary
- Company vehicle or allowance
- Up to 25 days’ holiday plus option to purchase additional holiday
- Company pension plan
- Life assurance
- Employee share purchase plan
- Employee assistance programme
- Medical cover

If you are an operational leadership professional with a strong customer focus, this is an exciting opportunity to take on a critical, strategically focused role with a well-respected brand.

As a leader in their field, our client promotes a culture of development and engagement where staff are supported to thrive. You will be enabled to make the most out of your career and advance, both personally and professionally.

So, if you think you could make your mark as part of the world’s largest Caterpillar dealership, our client wants to hear from you.

The Role

As the Regional Service and Operations Manager, you will support the delivery of our client’s service strategy by ensuring their power generation customers have a first-class experience.

Specifically, you will manage the regional service operational teams to deliver a consistent service that increases customer loyalty and service growth while minimising costs.

This is a crucial role in the business, as you’ll be working closely with our client’s global business partner, Caterpillar, as well as large multinational businesses.

Additionally, you will:

- Develop team members, supporting them to meet both their own and the company’s goals
- Effectively manage resources and the cost base
- Help shape the company culture to ensure a focus on high-quality customer service
- Work collaboratively with all areas of the dealership

Other companies may call this role Regional Operations Manager, Dealership Operations Manager, Dealership Services Manager, Customer Service Operations Manager, Regional Customer Service Manager, or Technical Customer Services Manager.

Webrecruit Ireland and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you are seeking your next challenge as a Regional Service and Operations Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit Ireland Ltd. The services advertised by Webrecruit Ireland Ltd are those of an Employment Agency.
Job Requirements
About You

To be considered as a Regional Service and Operations Manager, you will need:

- At least three years’ operational leadership experience in a customer-facing role with demonstrable success, ideally in the power generation industry
- People management or supervisory experience
- To be technically minded
- A full driving licence

Ideally, you will be qualified to Foundation level of equivalent.
Webrecruit Ireland