Senior Technical Operations Engineer

Smartedges Solution
Europe Other Countries

Job Description



· Design, maintain and improve quality, performance, scalability and availability of 24X7 production and internal environments.

· Proactively monitor services and respond to and troubleshoot issues.

· Escalate problems (when required) to appropriate team members.

· Maintain processes, tools, and documentation in support of the customer environments.

· Work closely with rest of the Operations team members across geographical boundaries and build strong relationships with cross-functional teams.

· Identify opportunities to implement automation and carry through on implementation.

· Plan and perform scheduled maintenance and product upgrades (during and after-hours) on rotation basis.

· Build/support CI/CD pipelines. Deploy new versions of software.

· Work in scheduled on-call rotation.

· Author and contribute to Infrastructure Documentation and Knowledgebase.

· Implement information security management systems and compliance controls

· Stay current with latest technical and security breakthroughs and vulnerabilities and industry best practices.

· Implement, test and operate advanced security techniques in compliance with industry best practices.

· Develop and manage an information security strategy for products and processes.

· Design security controls with the Cloud shared responsibility model and global infrastructure.

· Design identity/access management and governance controls.

· Design protection of Data at Rest and in Flight, and Network Perimeter controls.

· Implement and manage automated network security, application security, auditing and validation.

· Counsel your colleagues on information security practices.

· Leverage attack tools to test for vulnerabilities.

· Gain a thorough knowledge of attack vectors that may be used to exploit software.

· Research/identify flaws and remedy mistakes.

· Partner with Corporate Informatics Security (CIS) teams to share ideas and implement corporate requirements.

· Work with software and operations teams to align security practices across solutions delivered to customers.

Education / Experience

· An experienced position focusing on designing and implementing features

· Typically, a graduate with a BS degree (Electrical Engineering, Computer Engineering or a related field), or four years of related experience

· 7 years of professional experience with the tools and technologies required for the role

· Development tools, programming languages and application frameworks

· Agile methodologies, the software development life cycle

· Commitment to Continuous Learning

· Willing and able to stay informed on industry trends


· Experience running medium to large scale multi-tier distributed systems with Linux/Unix, Windows OS, Kubernetes, VMWare, Apache Tomcat and Java

· Compute, Cloud & Network: Architecting and Automating Software Integrations and Delivery in the Cloud; Linux; Virtualization; Containers; Kubernetes; Cloud Platform (e.g., AWS, Azure, Google Cloud); System Design; Network fundamentals, Network Security, Network Virtualization; Network Architectures; Governance and Change Management; Highly Available 24x7x365 operations experience; DevOps and Site Reliability Engineering; Agile methodologies; scripting and infrastructure as code, python.

· Software Architecture: Knowledge and experience of multi-tier HA modern applications; SOA; Microservices; API/Web services

· CI/CD: Build/Test/Deployment Automation; Jenkins, Azure DevOps; Git; CloudFormation, Terraform; Deployment Architecture

· Security: Security Operations and Automation; Industry standards and compliance, e.g., HIPAA, SOC, ISO, GxP, GDPR, CCPA, etc.; Security Best Practices; Encryption, Authentication/authorization, Integrity; Tools: vulnerability scans, penetration testing; IDS/IPS, WAF; OWASP

· Databases: DB Administration, Finetuning, Management; Knowledge of DB Models, Highly Available DB Architectures and Design

· Knowledge of agile software development and release management processes

· Ability to effectively prioritize and execute tasks in high-pressure environment

· Exceptional customer service orientation

· Systematic approach to problem solving and strong sense of ownership

· Excellent written and verbal communication skills


· Certifications: Cloud Certification (AWS, Azure, Google), Project Management Certification (PMP, Certified Scrum Master), Security/Compliance (CISSP, Certified Ethical Hacker, CISM), Kubernetes

· Programming: Scripting, Python, Perl, Infrastructure as Code, Java, Groovy, Go.

· Experience with compliance and regulatory programs Service Organization Controls (SOC), HIPAA, NIST, FISMA.

· Informatics experience with LIMS and other related software packages is high desirable

· Open to working flexible hours.

· Work Environment

· Sedentary

· In-person and online meeting collaboration

· Requires flexibility to work across multiple time zones

Smartedges Solution
suresh r