Service Advisor - Engineering
Our client is one of the world’s largest Caterpillar suppliers of construction, earth moving and power systems equipment. They are now seeking a Service Advisor to join their team in Rathcoole on a full time basis.
- Excellent salary DOE
- Up to 25 days’ holiday plus option to purchase additional holiday
- Company pension plan
- Life assurance
- Employee share purchase plan
- Employee assistance programme
- Medical cover
This is a great opportunity for a customer support professional to further develop your career with a reputable, international supplier.
Joining a friendly team, you will be enabled to reach your full potential with a world-renowned organisation that promotes a culture of personal development and engagement.
As a Service Advisor, you will provide a high standard of service to customers by phone and the internet.
Developing your knowledge of the company products and services, you will provide a positive experience to all customers, quickly responding to customers’ queries, concerns and complaints.
Your role will also involve
- Collecting and recording customer requests, feedback and information
- Making product and service suggestions to meet the customer’s specific needs
- Generating interest in new products or services and connecting customers with salespeople
- Fostering and maintaining relationships with customers to improve retention rates
- Assisting other departments with administrative or clerical support
Webrecruit Ireland Ltd and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you’re seeking your next step as a Service Advisor - Engineering, please apply via the button shown. This vacancy is being advertised by Webrecruit Ireland Ltd. The services advertised by Webrecruit Ireland Ltd are those of an Employment Agency.