Smart edge’s client is looking for Service Desk Agent @Nantes (FR) or Hamburg (GE) or Katowice (PL)
Role: Service Desk Agent
Location: Nantes (FR) or Hamburg (GE) or Katowice (PL)
Contract Duration: 6 Months
The main job duty is to handle incoming queries and help to solve requests from end users during the production rollout of browser hardening settings and further removal of unsupported web browsers across 45 000+ organization. It's expected that SD Agent will track installations, troubleshoot failures, remote desktop connection and run automated scripts.
Required skills & proficiency It'd be beneficial to obtain already existing internal resource since knowledge of Eurofins environment is needed. Other than that: strong command of English, work experience on similar role in global organization incl. remote support to end-users, basic experience on scripting and automation, client-orientation, fast learner.
Start Date: ASAP (notice period accepted for right candidate)
We have been asked to schedule the discussions this week, please share your updated CV and call for confidential chat