Sr. Associate (Field technician)_ Contract_ Athlone, Ireland


Smartedges Solution
Athlone, CO.WESTMEATH
Ireland

Employment Type
Contractor

Job Description

Smartedge's client is looking for a “Sr. Associate (Field technician)_ Contract_ Athlone, Ireland”

Role: Sr. Associate (Field tech)

Location : Athlone, Ireland

Job Type: Contract

Job Description:

Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals.

Serves as company liaison with customer on administrative and technical matters.

Position's General Duties and Tasks

· Reviews, troubleshoots and approves operational quality of desktops, notebooks, printers, and associated peripherals.

· Installs, maintains and optimizes desktop /notebook configurations at customer sites.

· Diagnoses and resolves product performance problems.

· Performs maintenance and repair services.

· Ensures customer satisfaction by advising customers on preventive maintenance and configurations which may impact product performance.

· Instructs customers in the operation and maintenance of the system.

Experience:

4-6 years of relevant experience or equivalent combination of education and work experience.

Skills:

· Proficient in Windows operating system environment; knowledge of Linux/Unix operating systems may be required.

· Strong customer interaction skills.

· A+ desktop or equivalent skill set is required; additional certifications for various hardware platforms may be required.

If you are interested, please contact me on (chandana.r@smartedgesolutions.co.uk) OR +44(0)2035002385


 
Employer
Smartedges Solution
chandana r

London
United Kingdom