IT User Support Technician
Dublin, DUBLIN D02 R229
Ireland
Category
Retail
Industry
Retail
Job Start Date
13/03/2026
Job End Date
10/04/2026
Application Closing Date
10/04/2026
Manages Others
No
Experience Required
Yes
Pay
From €36,605 To €36,605
Per Year    
Employment Type
Employee
Work Schedule
Full-Time Permanent
Travel
No Travel Required
Job Description

Phonext Limited, a mobile phone and tech retail store in Dublin, is seeking a reliable IT User Support Technician to support our daily operations.

Main Duties:

  • Deliver 1st/2nd-line IT support to store staff (hardware/software troubleshooting, POS systems, mobile devices)
  • Maintain company website, e-commerce platform, and internal tools (basic updates, content, integrations)
  • Install/configure IT equipment (computers, networks, printers) in the store
  • Resolve user issues promptly and perform routine maintenance, backups & security checks
  • Support stock/loyalty software and basic customisations

We Offer:

  • Salary: €36,605
  • Working hours: 39 hours per week
  • 20 days annual leave + bank holidays
  • Growth opportunities in our expanding team

To apply, please send CV to info@phonext.ie


 
Job Requirements
Requirements:

More than 2 years of IT support or web tech training/experience, knowledge of HTML/CSS/JS, basic backend (Python/PHP), Windows/macOS/mobile troubleshooting, strong problem-solving, customer focus, and ability to thrive in retail
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