IT User Support Technician


DUBLIN, DUBLIN D02 R229
Ireland

Category
Job Start Date
08/06/2026
Job End Date
07/07/2026
Application Closing Date
07/07/2026
Manages Others
No
Experience Required
Yes
Pay
From €36,605 To €36,605
Per Year    

Job Description

IT User Support Technician

Employer: Phonext Limited

Job Location: 24 Mount Street Upper Dublin 2 D02 R229

Contract: Full-time, Permanent

Hours: 39 hours per week

Salary: €36,605 per annum

Vacancies: 1

Phonext Limited, a mobile phone and tech retail store in Dublin, is seeking a reliable IT User Support Technician to support our daily operations.

Main Duties:

Deliver 1st/2nd-line IT support to store staff (hardware/software troubleshooting, POS systems, mobile devices)

Maintain company website, e-commerce platform, and internal tools (basic updates, content, integrations) Install/configure IT equipment (computers, networks, printers) in the store

Resolve user issues promptly and perform routine maintenance, backups & security checks Support stock/loyalty software and basic customisations.

We Offer: Salary: €36,605

Working hours: 39 hours per week 20 days annual leave + bank holidays

Growth opportunities in our expanding team

To apply, please send CV to info@phonext.ie


 
Job Requirements
Requirements:
More than 2 years of IT support or web tech training/experience, knowledge of HTML/CSS/JS, basic backend (Python/PHP), Windows/macOS/mobile troubleshooting, strong problem-solving, customer focus, and ability to thrive in retail
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