Job Requirements
Greeting and checking in clients in a warm and professional manner
Managing bookings, calls, emails, and general inquiries
Coordinating staff schedules and daily operations
Handling payments, invoicing, and reporting
Overseeing general administrative duties
Ensuring the reception and spa remain clean and welcoming
Supporting spa management with day-to-day tasks
Requirements:
Excellent communication and customer service skills
Strong organisational and multitasking abilities
Previous experience in a similar role (preferred)
Proficient in Microsoft Office and booking systems
Mandatory to work weekends and bank holidays
Ability to work independently and take initiative